Anker

Greetings,

I would like to thank you for your assistance last time for your immediate response.

I need to bring to your attention the replacement provided Anker 725 Mobile Charger (65 W) which was delivered on April 3rd week of 2024, again all of a sudden it is not charging as I complained before for Anker 315.

Please let me know if there is any place to attach pictures for your reference. So i am mentioning here the invoice # 171-870****-393**** and the original Amazon.sa Order # 171-870****-393****.

Therefore, I would sincerely request you to call me if you need any clarifications in this regard and accordingly I would like to request for the replacement with a better mobile charger which lasts at least a year.

I hope my request will be considered and make proper arrangements.

Please feel free to call me to discuss further if required.

Sincerely,

Syed Younus

059554****

Im a crafter and spilled a bit of resin in the cord charging slot. So i went to Walmart to get a cordless charger.

The associate at Walmart showed me a few to choose from and i choose the Anker brand. Thinking Anker is a great brand i bought it. What a mistake. Its so hard to find the charge spot and when i do find it my phone slides right off.

Sometimes i put my phone on your charger at night thinking its going to have a good charge when I wake up. Only to find the charger wasnt charging all night long. I place my phone on a flat surface it doesnt work for long and slides off for minute movement.

Ill never buy this brand again. For some reason walmart isnt letting me download this purchase.

I ordered an F3800 portable power station and portable sp 140 solar panels

panel. I live in a condo unit and dont have a garage.

I didnt open up the packaging until I got approval from the condo board to use it in common area near my unit. I also needed help to set it up as it is very heavy and cumbersome. Then I discovered that I could only get a small charge for my EV from a 100% charge of the power station which took 3 days to be fully charged by the solar panel. So I couldnt use it for the purpose I purchased it for.

In addition I have to dismantle it and bring it into my unit fail as the equipment cannot be exposed to rain or a sprinkler system. This was very difficult for me to do. The proof that I have as to when I started using it is that I registered for my 5 year warranty in June.

I will include proof of purchase and the company has the order # as they put it under warranty. I want to return it and need to know where to send it

So I ordered a Wired Video Doorbell, needed the battery operated one and a homebase cause i was advised i needed one. Due to poor website setup and bad recommendation, I ordered the wrong doorbell and a homebase i actually didn't need.

I contacted customer support as soon as i realized the order was incorrect so they could just not process my order. Well Anker (Eufy) did not bother to respond to my inquiry until after my order was processed and shipped. I contacted them in enough time for them to cancel and not process the order. They just didn't respond timely for the order to be stopped.

Well i received the wrong items.and never opened them. i finally got Anker to send me a return label so i wouldnt have to pay to ship the items back and risk not getting the money back. Well Anker (Eufy) did not issue a full refund for returned unopened items. They only Issued a partial refund.

So I of course contacted them and fought with them just to get the full refund. I ended up disputing the charges with my bank cause i figured i would not get my money back even though i sent unopened not needed items back.

So we are at 47 plus emails over a 1 month period and i am entirely disgusted at the way the entire things has been handled by Anker (Eufy) Pretty much calling me a thief and insulting me and disrespecting me. I have not been more offended and upset by the treatment i have received by this company.